Refund policy
**E-commerce Refund Policy**
Effective date: 2024/1/1
Thank you for purchasing our goods and services. We value your privacy and are committed to protecting your personal information. Please read this Privacy Policy in detail before using our services to understand how we collect, use, disclose and protect your personal information.
1. **Refund Conditions**
1.1 You have the right to apply for a refund under the following circumstances:
- The goods received were damaged or defective during delivery;
-The goods received are not as described when you purchased them;
- You apply for a return within the specified time and meet our refund conditions.
2. **Refund Process**
2.1 Please check the integrity and quality of the goods as soon as possible after receiving them. If you find that there is a problem with the product, please submit an application through our online refund application system within the specified time.
2.2 When applying for a refund, please provide relevant order information, problem description, and attach relevant photos as proof. We will review your application as soon as possible.
2.3 If your refund request is approved, we will refund your money according to the original payment method. Please understand that refund processing time may vary depending on payment channel.
3. **Non-refund situation**
3.1 The product you purchased is a special product that does not have quality problems. We have clearly informed you in the product details that refunds are not supported.
3.2 If you apply for a refund due to personal reasons (such as inappropriate size, inconsistent color, etc.), you will be responsible for the relevant return shipping costs.
4. **Return Conditions**
4.1 When returning the product, the original packaging must be kept intact, relevant accessories, labels, etc. must be attached, and the product must be ensured that it has not been used.
4.2 Please send the goods back to the designated address after receiving our confirmation email. We will process the refund as soon as possible after receiving the returned item.
5. **Contact Us**
If you have any questions or need assistance regarding the refund policy, please contact us:
[JULI INTERNATIONAL TRADE LIMITED]
Address: [FLAT/RM A 12/F ZJ 300,300 LOCKHART ROAD, WAN CHAI, HONG KONG]
Email: [bigcup918@gmail.com]
Telephone: [3614104]
Thank you for reading our refund policy. By making a purchase using our Services, you agree to be bound by the terms and conditions of this Refund Policy. We will do our best to ensure that your rights and interests are fully protected.
Effective date: 2024/1/1
Thank you for purchasing our goods and services. We value your privacy and are committed to protecting your personal information. Please read this Privacy Policy in detail before using our services to understand how we collect, use, disclose and protect your personal information.
1. **Refund Conditions**
1.1 You have the right to apply for a refund under the following circumstances:
- The goods received were damaged or defective during delivery;
-The goods received are not as described when you purchased them;
- You apply for a return within the specified time and meet our refund conditions.
2. **Refund Process**
2.1 Please check the integrity and quality of the goods as soon as possible after receiving them. If you find that there is a problem with the product, please submit an application through our online refund application system within the specified time.
2.2 When applying for a refund, please provide relevant order information, problem description, and attach relevant photos as proof. We will review your application as soon as possible.
2.3 If your refund request is approved, we will refund your money according to the original payment method. Please understand that refund processing time may vary depending on payment channel.
3. **Non-refund situation**
3.1 The product you purchased is a special product that does not have quality problems. We have clearly informed you in the product details that refunds are not supported.
3.2 If you apply for a refund due to personal reasons (such as inappropriate size, inconsistent color, etc.), you will be responsible for the relevant return shipping costs.
4. **Return Conditions**
4.1 When returning the product, the original packaging must be kept intact, relevant accessories, labels, etc. must be attached, and the product must be ensured that it has not been used.
4.2 Please send the goods back to the designated address after receiving our confirmation email. We will process the refund as soon as possible after receiving the returned item.
5. **Contact Us**
If you have any questions or need assistance regarding the refund policy, please contact us:
[JULI INTERNATIONAL TRADE LIMITED]
Address: [FLAT/RM A 12/F ZJ 300,300 LOCKHART ROAD, WAN CHAI, HONG KONG]
Email: [bigcup918@gmail.com]
Telephone: [3614104]
Thank you for reading our refund policy. By making a purchase using our Services, you agree to be bound by the terms and conditions of this Refund Policy. We will do our best to ensure that your rights and interests are fully protected.
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